Bridging the gap between strategy and EXECUTION
A unique approach to management consulting
Continuity from Strategy to Execution
CFS supports customers from ideation and strategy to tactical planning and implementation to ongoing support and management.
Integration Across Critical Business Disciplines
Every engagement benefits from the integrated, cross-functional insights of our team focused on anticipating and addressing impacts and needs across clients’ organizations.
What we do
Whether your product or service is in the ideation stage, needs a relaunch, or if you want to remove friction from product development and deployment processes, we can help you deliver innovative solutions to your customers.
- Product Management Discipline
- Product Development
- Market Implementation
- Product & Portfolio Lifecycle
An optimal channel mix ensures your target market and existing customers are well served. We can help design a channel strategy with the necessary processes and tools to accelerate sales, drive results, and grow revenue.
- Channel Development
- Channel Optimization
- Sales Enablement
- Sales Advancement
You have a story to tell, whether it is your brand promise or your latest promotion. We can ensure your message is amplified consistently across all touchpoints and delivered in engaging formats where and when your audience desires.
- Market Segmentation
- Content Creation
- Digital Marketing
- Campaigns & Programs
- Channel Marketing
The customer experience has never been more important. We can help design your service delivery organization to meet customer expectations and the performance and financial goals of your business.
- Customer Service Experience
- Organization & Optimization
- Operational Excellence
- Agent Enablement
Whether you are looking to refresh your training content or explore digital delivery formats for virtual environments, we can ensure your plans, materials and reinforcement programs are effective and align with skills and knowledge objectives.
- Training Plans & Programs
- Curriculum Development
- Media & Delivery Format
- Training Delivery
- Retention & Reinforcement
Who We Are
In 1999, we set out to create a new management consulting experience for clients and our team. Our hand-selected consultants form a high-performance team with proven results. Diverse skillsets and real-life experience allow us to combine rich, cross-functional business perspective with the ability to drill deeply into a specific discipline. Add to that our relentless focus on the customer and the result is impactful business outcomes and multi-year client engagements.
Who we serve
Whether the disruptor or the disrupted, regulated or unregulated, high-growth or in pursuit of new markets, we help organizations of all sizes across industries positively impact business outcomes and delight customers.
Communications & Media
Utilities & Energy
Transportation & Logistics
We have built long-standing relationships with our clients based on trust and positive business outcomes.