Businesses are Facing Unprecedented Change

Customers expect more than they ever have before which is an undeniable challenge for businesses today. At CFS, we focus on the customer experience to help you anticipate their needs and deliver excellence at each customer touchpoint.

We are in the Customer Business

Customers expect more than they ever have before which is an undeniable challenge for businesses today. At CFS, we focus on the customer experience to help you anticipate their needs and deliver excellence at each customer touchpoint.

New Technology Brings New Opportunities

As a customer strategy and marketing consulting firm, we always start with your customer. We identify disruptive forces and new opportunities enabled by technology for new services and enhanced customer engagement.

CFS Approach

We start with an outside-in philosophy to ensure the viewpoint of YOUR customer is the foundation of each phase of our approach

Analysis & Implications

Trends and market forces
and their impact on your
customers and business

Strategy Development

Strategies built around
customer needs and
business objectives

Go-To-Market

Bridge the gap between strategy
and tactical implementation to
ensure a great customer experience

CFS Approach

We start with an outside-in philosophy to ensure the viewpoint of YOUR customer is the foundation of each phase of our approach

Vision

We focus on YOUR customer. The vision behind our customer-focused approach in every project, every phase, intensely focused on the customer is the foundation of our company

Integrity

We believe in transparency, so we work with our clients to establish a mutual understanding of the objectives, scope, work plan, and fee arrangements

Commitment

Our team is committed to excellence with every client interaction, which is why we are asked back time and again and are often engaged for multiple-year assignments

Flexibility

Business is dynamic and so is CFS. We partner with our clients in unique ways and provide big consulting company talent at boutique consulting company rates

Meet Our Team

CFS’s success is built upon active and involved partners and our dynamic and skilled team, comprised of dozens of veterans and millennial professionals with experience in the latest, emerging enablers such as digital and social marketing.

Pam Lopez

Managing Partner

Suzanne Beisner

Managing Partner

Our Clients

CFS has extensive experience in both the consumer and B2B sectors. Our client list includes Fortune 100 companies as well as startups, across a number of different industries.

Contact Us

Customer Focused Strategies
10945 State Bridge Road Suite
401-230 Alpharetta, Ga 30022
info@customerfocusedstrategies.com
770-754-6224

Connect with Us