Since the advent of FinTech, the financial services industry has been poised for disruption and is undergoing massive transformation.
The unmet needs of digital natives and the unbanked and underbanked and consumer desire to make purchases or exchange monies in virtually any setting are fueling growth in this sector.
FinTech is changing the way consumers access and manage their finances and enabling innovations in mobile payment. Meanwhile, new technologies such as virtual currency, crypto-currency, and Blockchain are driving new business models and creating new markets within the commercial sector.
What we do
FinTech companies find success in addressing underserved markets with streamlined, mobility-based solutions. With our heritage in wireless and market research expertise, CFS can help you build the right applications to serve this burgeoning market.
- Product Management Discipline
- Product Development
- Market Implementation
- Product & Portfolio Lifecycle
Whether an incumbent or a disruptor, success is dependent upon understanding how your customer wants to buy. With our extensive channel strategy experience, the CFS team can help anchor your sales approach with the needs of your diverse customers.
- Channel Development
- Channel Optimization
- Sales Enablement
- Sales Advancement
FinTech is rooted in digital and mobile technologies. Make sure your marketing strategy is, too. Our data-driven marketing team can design strategies and tactics that resonate with your market, create awareness of your offers, and drive adoption.
- Market Segmentation
- Content Creation
- Digital Marketing
- Campaigns & Programs
- Channel Marketing
New and emerging consumer expectations from other industries are driving the need for change in the way financial institutions service their customers. Our team can help optimize and modernize your care strategy to deliver positive lasting impressions while also meeting your business objectives.
- Customer Service Experience
- Organization & Optimization
- Operational Excellence
- Agent Enablement
Things happen quickly in FinTech, and your employees and partners need to keep pace. CFS can help create an agile and streamlined training development and delivery program to build knowledge and keep skills sharp.
- Training Plans & Programs
- Curriculum Development
- Media & Delivery Format
- Training Delivery
- Retention & Reinforcement
We have built long-standing relationships with our clients based on trust and positive business outcomes.
To expand their services portfolio, our tier 1 telecom client required in-depth knowledge of the mobile financial services industry. CFS conducted industry, market and competitive research, and primary consumer research, enabling our client to develop their FinTech strategy.